
LARGE QUANTITY INQUIRIES
We cater to individuals for large events or companies for corporate gift or decoration.
We would be happy to guide you with a selection and tailored products for such projects.
Please reach out to us for tailored offer for large quantities and complexe orders.
contact@hanaya-feltflorist.com or WhatsApp +971561587832.
SHIPPING POLICY
Delivery time = Processing time + Shipping time
- Processing time
All of Hanaya's felt flowers are 100 % handcrafted.
Please allow up to 3 business days for us to craft and process your order.
If you are in a hurry, feel free to contact us via contact@hanaya-feltflorist.com or WhatsApp +971561587832.
We'll do our best to meet your needs.
- Shipping Time
-
Shipping to Dubai : 1–2 days
-
Shipping to rest of U.A.E : 1–3 days (except some remote areas)
Please note orders are not shipped on weekends or holidays.
- Shipping Rates
FREE shipping orders over AED 200.
AED 20 shipping fee for orders below 200 AED.
- Shipping Areas
We currently ship within U.A.E. only.
PAYMENT METHOD
Secure Checkout: Powered by Stripe.
Safe & Encrypted: Your transactions are handled securely via Stripe.
Simple Payments: We accept all major cards through Stripe’s secure gateway.
RETURN & EXCHANGE POLICY
We want you to love Hanaya's felt flowers as much as we love making them!
Each one is handcrafted with the utmost love and care.
If you have any issues with your order, please don't hesitate to reach out to us at contact@hanaya-feltflorist.com or WhatsApp to +971561587832.
We're here to help and try our best to make things right.